We have been working with housing providers, energy companies and smart meter providers and have developed a Smart Meter Guide and FAQs that outlines all the key information you need for your
organisation and your customers.
The Guide includes:
What are Smart meters
How they work
The benefits for you and customers
electric heating guides
Electric Heating-Alternative Heating Part One Strategic Overview
Part One of the Guide is intended to provide a first step in how to deal with homes that are heated electrically.
Electric heating was and is still being installed in homes for sound reasons, but it can present numerous problems for housing providers. With electricity prices rising, and other use and control issues coming to light, electric heating can lead to issues around affordability, ultimately resulting in customer complaints.
Electric Heating-Alternative Heating Part Two Delivery
This Part Two Guide is intended to provide detailed information so that you can build your approach and make key choices in dealing with electrically heated homes.
The primary focus for this Guide is existing electrically heated properties, but the methodology can also be used where there is gas. It is intended to provide guidance for social housing professionals who are considering alternative heating options.
Will we remember the autumn statement of 2015 as the starting point for something new and maybe something radical? Is there new value to be realised in social housing that will help generate income, lower costs for customers and generate efficiencies?