Heat networks or communal heating can provide affordable, reliable and efficient low carbon heat. Unfortunately, too often communal heating isn't great and does not achieve these benefits.

Communal heating schemes are often difficult to manage, create lots of customer complaints, and are more expensive to operate. Customers often do not get the reliable, affordable or efficient heat they are promised and it doesn’t compare well with the individual heating systems that they may be used to. 

We know Heat Network problems include - numerous customer complaints, high costs and customer debts, on-going maintenance and repair issues, poor scheme efficiency, unclear tariffs.

We work with our colleagues at Chirpy Heat on all heat network issues. Chirpy Heat has developed the solutions that have been tried and tested by housing providers across the UK. 

Whether it's customer complaints, compliance, technical or financial issues, Chirpy Heat can help. We can look at individual schemes or an entire portfolio; we can review all aspects of schemes or start with the issues that are causing you the most problems.